Is your Infiniti’s navigation system your primary means of navigation, only to become unresponsive, provide incorrect directions, or not load maps at all? Infiniti has developed an infotainment system that is supposed to enhance the ease of driving, but it can be a lot to deal with when it develops some issues. A poor navigation system is quite irritating, especially if you are in an unfamiliar area or on a tight schedule.
If you are having issues with your car’s navigation system, you are not alone. Many other users of Infiniti cars have also complained of the same issue. Some of the problems reported by many Infiniti owners include slow response, wrong information on the map, or even complete system breakdown. Here are the causes of these glitches and how to rectify them so that you can have a reliable system again.
Why Does the Infiniti Navigation System Go Bad?
- Software Bugs and Outdated Maps: Infiniti’s car navigation system utilizes software that requires updates at some point to work as expected. If the system has not been updated for some time, it may contain errors or outdated information on the map, affecting the directions and roads. The system may also lock up or crash due to software errors.
- Interference of GPS Signal: A bad GPS signal can be a major issue affecting the navigation of your Infiniti. This can occur when driving through tunnels, big buildings such as in towns or cities, or areas with bad satellite signals. Sometimes, it can be due to a faulty GPS antenna that stops the system from getting the correct location information.
- Electrical Issues and Wiring Problems: The navigation system utilizes several electrical connections and circuits. If there is a problem with the power supply or faulty wiring, the system may not work as expected. Some issues include the screen fading, the system freezing, or the audio getting interrupted.
- Hard Drive or SD Card Failure: In some Infiniti models, the maps are stored on the car's navigation system's hard drive or SD card. If this storage device is damaged or corrupted, the system may take a long time to load the map or freeze. A faulty hard drive can also cause slow boot time and interrupted navigation capability.
- Touchscreen Issues: Other issues reported by Infiniti owners include unresponsive buttons or a frozen screen. These can make it difficult to enter the address displayed on the screen or even to change the settings. These problems can be caused by software issues or physical damage to the screen.
How to Troubleshoot Infiniti Navigation System Problems
- Check GPS Signal Strength: If the system frequently loses signal, try going to a more open area to enable the GPS to lock on to satellites. Some problems may require a technician to check the GPS antenna for defects.
- Restart or Reset the System: If you experience a few minor issues while using your car's infotainment system, you can turn off the car and then on again to solve the problem. If the issues are not resolved, a system reboot may help fix them in the software.
- Check Touchscreen and Buttons: If controls do not respond, this may be due to software problems or button damage. A professional inspection is needed to determine whether certain parts need to be repaired or replaced.
- Ensure You Have the Latest Software and Maps: It is always recommended to have the latest software installed in your car to avoid any hitches. Companies like Infiniti release new software to patch up some glitches and enhance other features. For more information, visit Infiniti’s website or go to a professional service center to get it done.
How Import Specialty Service Can Help
At Import Specialty Service, we know how 
essential having a good navigation system while on the road is. Our professionals are experienced in identifying and solving any issues associated with Infiniti navigation systems. Whether it needs a software upgrade or the entire Infotainment system needs a reset, you can be sure we will fix it for you. We are based in Nashville, TN, and cater to all Infiniti car owners in Nashville and surrounding areas. Contact us today for a diagnostic check of your Infiniti, and let our specialists bring your car’s navigation system to its best condition.
* Infiniti QX80 Car image credit goes to:Roman Vyshnikov.