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Family owned and operated import auto repair in Nashville, TN, and serving surrounding areas. Expert service for BMW, Mercedes-Benz, Range Rover, Subaru, Lexus, Audi, Volkswagen, Volvo, Toyota, Honda and more.
Founded
24K Warranty
Heroes Offer
Shop Comfort
Pet Friendly
Green Practice
Recycling Shop
Convenience
Rideshare Credit
Sustainability
Solar Panels
Since 1994, Import Specialty Service has provided trusted Nashville car care with expert repairs and exceptional customer service.
10% OFF
For active military, health care workers, and first responders. Max of $50
We combine import-specific expertise, modern diagnostics, and customer-first communication so you know what your vehicle needs and why.
2 Year / 24k Mile Nationwide Parts and Labor Warranty
Reliable coverage that travels with you.
Service should feel precise, honest and comfortable from the first phone call through pickup.
Your oil change schedule depends on your vehicle, engine oil requirements, driving conditions, and manufacturer recommendations. Frequent short trips, towing, and heavy use can affect maintenance needs. Follow your owner’s manual and oil-life monitoring system, and ask your mechanic which schedule fits your driving habits.
Schedule an inspection if you notice unusual noises, fluid leaks, warning lights, hard starting, or changes in braking and handling. Addressing a problem early may help prevent additional damage. If the vehicle overheats, loses braking ability, or displays an oil-pressure warning, pull over safely and arrange assistance.
Common signs include rough idling, reduced performance, excessive vibration, burning smells, and new sounds while driving. Warning lights can also indicate problems that need diagnosis. An auto repair inspection can help identify the cause rather than relying on symptoms alone.
Some small punctures in the tire’s tread area can be repaired after a proper inspection. Sidewall or shoulder damage, excessive wear, and damage caused by driving on a flat tire generally require replacement. A tire repair professional should inspect the tire inside and out before recommending a repair.
Uneven tire wear, an off-center steering wheel, or a vehicle that pulls to one side can indicate an alignment problem. These symptoms can also come from tire pressure, suspension, or brake issues. A wheel alignment check helps determine whether the wheel angles need adjustment.
Posted on Google
Shamika CarrTrustindex verifies that the original source of the review is Google.
"I’ve been coming to Import Specialty Service for about four years now across two different European vehicles; first my Mercedes and now my BMW. Finding a shop you can genuinely trust with these cars is rare, but this team consistently earns that trust every single time. On my most recent visit, I came in dealing with a check engine light for an emissions error and a faulty tire pressure sensor. I’ve worked with Doug in the past, and he has always set the bar high with his knowledge and genuine focus on customer care. This time, he introduced me to Nicki to assist me, and she was absolutely phenomenal. There wasn’t a single drop-off in the quality of service or expertise. Nicki took the time to clearly break down every recommended service, explaining the importance of each item so I felt completely confident and informed about the work being done. That level of consistency and honesty is why I didn’t hesitate to send my son to them with his Volkswagen for a diagnostic, and he had the exact same great experience. When you find people who treat you and your family like this, you don’t go anywhere else. Thank you, Doug, Nicki, and the entire team!"Posted on Google
Michael JenkinsI loved how I got a detailed text of the services provided, and the needs of what my automobile needed , and the price to complete all services. Also services were done in a timely matter. And as expected everything was done in a professional manner. That is why I chose to come back. It drives and handles better than when I brought it in. Need to put a sign where you enter the shop and cut back some of the trees, or customers can pass right by. Over rating from me is a 10. Michael JenkinsPosted on Google
Amy SimmonsI took my vehicle in to have a leak repaired. The staff were courteous and knowledgeable. I felt very comfortable leaving my Lexus with them. The work was great and the pricing was fair.Posted on Google
Charles BorsavageGreat Company very good service and seems to have done well with coolant leaks and coolant system repairs.Posted on Google
Kevin OwensKnowledgeable and expert mechanicsPosted on Google
Louise BarnesStaff always helpful and repair work is excellent.Posted on Google
M BDoug took great care to see that the proper service work was done to our car. Advised me about issues that I was unaware of and needed attentionPosted on Google
bradley ryanDoug and the team are always solid and communicative. 100% recommend them. Worked with them for years on all our cars.Posted on Google
Steven MinertThis is a great company full of competent mechanics, and great customer service. I highly recommend everybody to use their services.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
We look forward to serving you, Schedule your appointment online today or call our Nashville shop.
