Nashville Import Auto Repair

Everyone at Import is friendly, professional, and held to a high standard. I tak. Everyone at Import is friendly, professional, and held to a high standard. I take comfort in the belief that they will do the job correctly.

The Service Liaison that worked with me was friendly, professional, knowledgable. The Service Liaison that worked with me was friendly, professional, knowledgable, and thorough. He made notations, with prices, for maintenance that would be needed in the near future.

Great service Honest and dependable. Great service Honest and dependable

Very professional. Everything was up front.. Very professional. Everything was up front.

This was my first visit for to ISS with my 1996 SL500 with 150k miles. Prior to. This was my first visit for to ISS with my 1996 SL500 with 150k miles. Prior to scheduling my service, I read all the reviews I could find and decided to see if ISS lived up to those reviews.

A coworker referred me to Import Specialty Service, as I am new to Nashville. We both drive VWs and have had some interesting experiences with service at VW dealerships (not just in the Nashville area). As a single female with no family and few friends living in the area, I always feel incredibly vulnerable in most car repair/service situations. Admittedly, I don't know much about car repairs so I basically have to just go with my better judgement to gage if I'm being taken advantage of or if there are legit repairs/services I need. I will say that this is one of the few, (if only) times I have ever truly felt at ease with discussing the issues I was experiencing with my car and plans to fix it. Byron was very friendly and professional on the phone. He didn't give me the run around and try to sell me services I didn't really need. He was prompt with communication, and didn't talk in big, confusing mechanic terms. Most importantly, I felt like he was being truly honest with his recommendations and explanations. I am not usually this detailed with my reviews, but I was so impressed with the quality of services provided by Import Specialty Service. Unlike VW, leaving a positive review wasn't pushed down my throat on my way out the door and then constantly reminded on a daily basis by annoying phone calls and emails. In a world full of slimey automotive repair shops, Import Specialty Service stands out. I will definitely be going back for any future repairs and services my VW may need.

A coworker referred me to Import Specialty Service, as I am new to Nashville. We. A coworker referred me to Import Specialty Service, as I am new to Nashville. We both drive VWs and have had some interesting experiences with service at VW dealerships (not just in the Nashville area). As a single female with no family and few friends living in the area, I always feel incredibly vulnerable in most car repair/service situations. Admittedly, I don’t know much about car repairs so I basically have to just go with my better judgement to gage if I’m being taken advantage of or if there are legit repairs/services I need.

A great customer experience, from beginning to end. Top notch service; quality. A great customer experience, from beginning to end. Top notch service; quality work. I highly recommend!

I can count on Import Specialty to give us the best quality service available al. I can count on Import Specialty to give us the best quality service available always in a timely manner.

Great service as always. On time, great quality, and customer focused. Who cou. Great service as always. On time, great quality, and customer focused. Who could ask for more?