Nashville Import Auto Repair

I would recommend going here. Doug and everyone is very helpful and knowledgeable. They work with your schedule which is very nice.

Costumer service is exceptional.

I had some issues with my car post accident. I found these guys online a decided to go with them for the repairs. Listen, Ryder is an awesome gentleman! He has the greatest personality and he speaks and explains things with great detail and THAT is very important to me. The guys here checked into everything I had questions about, informed me of other issues they found, repaired what I approved of and I will DEFINITELY return to these guys to have some of the other minor issues they found resolved. A Big Thank You to Ryder and the team at Import Specialty Service!!!

After getting over the initial shock of what the diagnostic testing results code revealed...I can tell you ISS was wonderful & patient to work with on my needed repair which was no small feat specifically Doug Bundy! He made sure I was kept abreast especially having to work with my extended warranty company and scoured their suppliers for the parts needed for the best price in specifications of the warranty Co & ISS best practice for parts suppliers used. This is/was so important being a female when many garages/repair shops take advantage of what you may mot know and if u aren't vaguely familiar it could be essentially to bad outcome. My car was repaired and I am ecstatic!! MScott (she/her). I will definitely recommend them if ever you are need of foreign or domestic car repairs!!

Doug was very helpful and friendly. He explained everything in detail and didn't make me feel like I had to spend more than necessary. Thanks! I will come back!

Great experience. Knowledgeable and courteous staff. They advised and provided estimates for additional work that is recommended.

Always above and beyond at Import Specialty Service. I am a long time customer and wouldn't think of going elsewhere!

Great service, Ryder is very friendly and takes time to explain everything. They pay attention to detail so you know what's going on. Highly Recommend

My experience with Import Specialty Service was nothing short of exceptional. When I left my Mercedes with them, the first thing they did was to perform a 20 point inspection. After the inspection, they presented me with a list of items they felt need attention. I discussed each item with one of their mechanics, and I was given a detailed explanation as to why they recommended each item. When I picked up my Mercedes, each of the items that I approved had been either repaired or maintenance performed. The final invoice was exactly what I had approved. Every individual I encountered was very knowledgeable, courteous and helpful. If you have an European vehicle, I would definitely recommend Import Specialty Service to maintain or repair your vehicle.

To get to the root of another problem, they found that my radiator was cracked & needed replacing. After replacement, they were able to fully run ALL of the tests necessary & found that the issue originally stated by the dealership was not the problem at all, as it was indeed the radiator that the dealership clearly missed. Now, the customer service is 17 star! They were super nice knowledgeable and able to explain what was going on to where I could understand. Needless to say, they have a gained a new customer who was loyal to a dealership for 25 years.