Nashville Import Auto Repair

Excellent Service from appointment scheduling to shuttle service to vehicle pick. Excellent Service from appointment scheduling to shuttle service to vehicle pickup... will definitely be back. I know my car is in good hands there & would recommend to anyone looking for a place to have their car serviced by reputable professionals.

I appreciate the great service I received with Import Specialty Service. Whatev. I appreciate the great service I received with Import Specialty Service. Whatever was required, (i.e. windshield wipers) replaced along with the oil change. Everything was done in good time. This was my second visit and will definitely return again. Thank you.

Wow - great work!

Very well established business I want let anyone work on my vehicle but Import Specialty Service.

Great price, fixed right the first time !

Extremely great customer service and timely maintenance!

If you read my previous review, you will know that I gave a lower rating based on an inflated price for a part. Subsequently, Rod Kruse, the owner, followed up with me in a letter in which he said, "As you have pointed out, we overcharged you for the cooling system part." He included a check for the entire amount charged for the part. This was unexpected, but a very nice gesture and something which reflects very positively on Mr. Kruse and his desire to do what is right for the customer. I do intend to return to Import Specialty for service. My advice to you, however, is that no matter what shop you use for car repairs, always check the price of needed parts online and by calling other suppliers to see how much your part is being marked up for resale to you. Kudos to you Mr. Kruse for stepping up and showing me what you're made of.

Excellent service and work done. Well pleased

Mini of Nashville told me I needed a new turbo. Nelson Mazda told me I needed a new PCV. Import Specialty Service checked it out and concluded that they were all wrong, my turbo was fine. A gasket had been installed incorrectly by another shop, and caused oil to leak onto a vac hose, and when that hose failed, the resulting loss of vac monkeyed with the system making it *look* like the turbo and/or PCV had failed. They fixed that and saved me about $3k. Also, they left a tiny box of mints in the car after they were done. Saving $3k is good, but those mints are great!

Let me tell you. These guys are Professional, Courteous, incredibly knowledgable and they speak to you straight with no attempt to nickel and dime you for things you don't need. On my last visit I was brought to the back and shown exactly what they were doing. I had an issue at Nashville Audi in which Audi attempted to sell my wife a $1500 water pump on a new car that didn't need to be replaced. I brought the car to Import Specialty and they showed me there was no leak and the part was in good shape. You will be treated fairly at this shop. I highly recommend these guys. This is the only place I will bring my vehicles and amazingly heard the same thing from 3 other customers they had while I was in the waiting room.