I have trusted Byron, Rod, and the staff at ISS with my Volvos (S40 & S60 R) for almost 10 years. When I added the R-car [not your ordinary Volvo], there wasn't another oufit in town I would have brought it to for an evaluation. It's a very agile outfit - an overwhelming majority of my repairs have been same-day service. The Service Advisors are great, the invoices are very informative, a shuttle is available (if nec), and most importantly, I trust them. When a repair hasn't gone as planned, it's always been taken care of...and I have been taken care of. They have been there to take care of everyday car problems, and they have been there to deliver me crushing news - they have always done it with professionalism that re-affirms how much I can...and do...trust them. Bonus...they are part of a network of like-minded shops, so when I needed service in Birmingham, AL, a trusted partner was available to help. Your import car is in great hands here - I tell you this with the greatest of confidence.
Doug, Thank you for your kind words and trust. We value you both as a customer and friend. Warm regards, Rod Kruse, founding partner.
- Import Specialty Service