The staff was very friendly and helpful. Even though the repairs were costly, we. The staff was very friendly and helpful. Even though the repairs were costly, we were consulted every step of the way and presented with realistic expectations both timewise and moneywise. The repairs were completed very quickly. My wife and I were surprised at how quickly our car was ready for us to pick up. The only negative part of our experience came when we picked up our vehicle and it is an almost negligible thing. Still, if this one thing had been a little different, we could have walked away on a very high note. When our car was brought out to us, the individual driving the car stepped out and let my wife into the vehicle, but he neglected to unlock any of the other doors. It was such a tiny thing, but we'd been riding buses since 5 that morning just so that we could get there bright and early. That little bit of extra effort would have been nice and would have made us feel a little more valued.