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Great service! Staff here is very professional. I was using BMW of Nashville. Great service! Staff here is very professional. I was using BMW of Nashville to service my BMW but no longer. Import Specialty will get my business from now on for servicing my BMW. Import Specialty have reasonable pricing for serving. I'm so happy I was referred to this business!!!
Always thorough, efficient and courteous. Great place!!. Always thorough, efficient and courteous. Great place!!
Thanks, Ryan, Byron and Ryder for the experience I have come to expect from Impo. Thanks, Ryan, Byron and Ryder for the experience I have come to expect from Import Specialty. Quick, lean bill, and most of all, sincere courtesy and professionalism.
I hate car repairs just as much as the next person, but the folks at Import Spec. I hate car repairs just as much as the next person, but the folks at Import Specialty Service made my experience a great one! Staff was most helpful and courteous, repairs were done in the time promised, and price was better than expected. I will definitely return.
very pleased with the service here after my car overheated nearby.. very pleased with the service here after my car overheated nearby.
The staff was personable and interested in making sure they diagnosed the proble. The staff was personable and interested in making sure they diagnosed the problem correctly. They made all efforts to fix my car promptly so I was not without a vehicle for more than a couple days. Time was taken to explain what was done to fix my car and what parts were replaced.
Very helpful, professional, knowledgeable and courteous.. Very helpful, professional, knowledgeable and courteous.
They do excellent work, are straight up, honest and they have a ride to work shu. They do excellent work, are straight up, honest and they have a ride to work shuttle in the morning. Who could ask for more. Thanks Import Specialty.
The customer experience is great - I really like that you can schedule the appoi. The customer experience is great - I really like that you can schedule the appointments online. Also, the waiting room is very comfortable, with complementary snacks and beverages including a single-cup coffeemaker. Ryder is honest and upfront and will tell you what needs to be done right away and what can wait. Would definitely recommend to any friend with an import.
Went to the dealer to have my '06 VW Jetta checked for shifting issue and was no. Went to the dealer to have my '06 VW Jetta checked for shifting issue and was not happy with service, the price quote or the $180 charge to diagnose. Found ISS online, read reviews and decided to make a phone call. Needless to say, one day later my car was being fixed and the next day, I was picking it up earlier than expected. Car shifts smoother than ever and I am happy that I found ISS. Very professional and great at not only explaining the problem but also in giving a detailed solution.