About Us

We are Nashville’s Independent Alternative.  We Specialize in Audi, BMW, Mini, Volvo & Volkswagen.

Hours Of Operation:
Monday – Friday 7:30AM-5:30PM

Bosch Authorized Service Center

ASE Certified Technicians

Independent Automotive Professionals Member

We are proud to be a member of the Better Business Bureau.

2 year 24,000 mile Service Warranty

Owners – Rod and Tori Kruse

My Father’s name was Elmer F. Kruse. I’m the youngest of six children and the only male. I began working in Elmer’s Automotive Repair, under my father’s mentorship at the age of 14. In 1974, after my father passed away, I started working as a technician at a Volvo dealership in Anaheim, California. In 1982, I won a Volvo technical competition and was rated as one of the top 11 Volvo car technicians in the USA and Canada. The award for this achievement was a trip to Sweden, where I joined others from around the world who had achieved similar status. In 1985, after relocating my family to Nashville, I began employment with a Volvo dealership in Nashville. Initially, I worked as a technician. In 1986, I moved into service management. Then in 1992, I left the dealership to begin the process of opening Import Specialty Service. By the end of 1994, we found and leased our initial location. So beginning in January, 1995, we began full operation. In February 2006, we completed and moved into our new, current facility.

Tori is my best friend. We met in 1969 and married in 1970. Although we moved here in 1984, we call Nashville our home. Tori is the second of three girls. Her mother lives in Nashville. She is officially the Secretary in the business organization. Functionally, she is the person who makes sure our books are kept with the utmost care. I’m honored to have her along-side me in business.

We have three sons. Byron, the oldest son is married and has three daughters. He works in this business (see separate bio). Our middle son, Seth is also married and has one daughter. He lives in Lebanon, TN. He is a licensed general contractor, and gifted craftsman, specializing in remodeling, finish carpentry and deck construction. Our youngest, Graham, lives in Ohio. Having spent ten years in the Navy, he now works for a company that supports submarine operations. He operates a remote-controlled submarine to complete complex operations at depths too deep for humans to survive.

We’re blessed in many ways and are very thankful. We are very active in Southpointe Community Church in Nolensville, TN, five minutes from our home. It is our desire to put God first in our lives, including the way we do business.

Byron Kruse, Operations Manager

Byron is the oldest son of Rod and Tori Kruse. He is a graduate of Middle Tennessee State University. His career has included customer service within several industries, including self-employment. He joined Import Specialty Service in January of 1999. He oversees the actual service and repair process, managing everything from scheduling the appointment to assisting with final settlement at the time when the customer picks up.
He married in 1995 and has 3 daughters. By following in Rod’s automotive career footsteps, he represents the third generation in the family business.

Ryan Myers, Service Advisor

Ryan grew up in Ohio and graduated from Harding University. Now he and his family proudly call southern Nashville their home.

Ryan is one of the first people you will meet in our business. In his position as service advisor, he acts as the liaison between customers and the service and repair process at Import Specialty Service. He is committed to make sure that we earn your trust as we care for your car.

Ryder Gibbs, Service Advisor
Ryder Gibbs is one of our service advisors with duties similar to Ryan. He is married and has two children. He is a graduate of Brentwood Academy and attended the University of Tennessee, Knoxville. He has many years’ experience helping customers with their cars’ service needs. And he is ready to help you maintain a good relationship with your car, acting as your advocate in the service and repair process here at Import Specialty Service.

The rest of our staff:
We have five technicians and are proud of each one. We also have one person who maintains our parts department.